Cornerstone Motel

Contact Us & FAQ

Frequently Asked Questions

Over the many years, we have been asked lots of similar questions and we thought it would be good to share them with you in case you might have the same questions.

If we didn’t cover your questions, feel free to send us a question using the box provided at the bottom of this page.

Services Questions

Yes, we have gone to great measures to make sure our rooms are not only cleaned to our usual high standards, but we also sanitize all of our rooms with hospital grade sanitizers as the last thing we do in every room. That way you can feel safe entering the room and relaxing. See our home page for all of the details on our cleaning regiment!

We are located approx 5 min by car from the center of town where you will find restaurants, shops and things to see.

It would take about 45 min to walk into town along a highway, (the Cabot Trail) so we recommend to stay safe by taking your vehicle into town instead, as there is plenty of parking available and a short walk to our sites that you may like to see.

No, there is no laundry facilities for our guests on the property, however there are laundry facilities located in town. Ask us at the front desk and we will be glad to show you where to find them!

No, not at this time. We are in the process of building a restaurant, but it won’t be ready this year. However there are several places in town about 5 min away.

We have a NSLC in town and you can pickup your choice of alcohol spirits about 7 min away from the motel.

We are literally about 2 minutes (by foot) from the west park entrance.

We have an 8 acre property along the Cheticamp River and we have cut trail into the woods and along the river which guests are welcome to use until dusk for free. You can also walk to the Cape Bretons Highlands National Park and walk the Acadian Trail, Salmon Pool Trail and the Boudreau Trail without the need of a car to get there!

Yes, anyone using the Cape Breton Highlands National Park for the purpose of pleasure and viewing the outstanding vista’s, it is required. It can be purchased just as you go into the park just 1 minute away from the Cornerstone Motel.

The Cornerstone Motel is located approx 15 minutes away from the Skyline Trail. We are the closest motel to the Skyline Trail.

We are located directly on the Cabot Trail, right at the west entrance to the Cape Breton Highlands National Park.

We open the registration desk to our guests daily from 3:00pm until 10:00pm. If you require early check-in there is a $20/hr charge and must be arranged 24hrs in advance with the front desk. Call us at 1.844.224.3232 to make any arrangements.

Check-out is 10:00am. If you require a late check-out the fee is $20/hr and cannot be extended past 11:00am.

Yes, there are 2 places in Cheticamp that do great whale tours and we highly recommend that you reserve a spot days in advance as they get booked up very quickly.

There is an amazing golf course just 5 min away from the Cornerstone Motel called Le Portage Golf Course. Located at the foothills of the mountains the course has amazing views. As well the Cabot Links is just under an hour away. So you are not disappointed you should definitely book a tee time in advance!

No we don’t have roll out beds as we feel your sleep is the most important reason you are staying with us. As well, keeping the roll away beds sanitized is almost impossible in a motel environment and we would not risk our guests comfort with less than adequate sleep.

Unfortunately, we do not have any playpens, children’s beds or cribs to put in rooms.

No, although we understand the attachment of pets and animals to a lot of people, we do not permit any personal animals as we have gone to great efforts over the years to keeping our rooms “allergy friendly”. As well, animals in cars are not permitted as they can disturb other guests at night.

INDIVIDUAL ROOMS
If 1 or 2 rooms are reserved under this reservation, in order to CANCEL FREE of CHARGE, the guest must notify the Cornerstone Motel in writing or by voicemail 48 hours prior to 3:00pm of the date of arrival. If the reservation is cancelled after the 48 hrs period, the reservation is considered to be FULLY COMMITTED/GUARANTEED and the guest is responsible for the payment of the ENTIRE reservation.  
 

GROUP BOOKINGS

However, if the reservation made is for a GROUP (defined as 3 or more rooms), then in order to CANCEL FREE of CHARGE, the guest must notify the Cornerstone Motel in writing or by voicemail 2 weeks prior to 3:00pm on date of arrival. Should the guest decide to cancel the reservation between the 2 week period and 48 hrs before check-in, there will be a 1 night stay charged for every room cancelled using the credit card on file. If the reservation is cancelled after the 48 hrs period, the reservation is considered to be FULLY COMMITTED/GUARANTEED and the guest is responsible for the payment of the ENTIRE reservation.

All children 6 and under stay for free.  If the children are 7 or older, they will be considered an adult for billing purposes.

All bookings require a valid personal credit card when reserving a room.

Cornerstone Motel reserves the right to;

  • Pre-authorize any credit card to validate the card can be used to pay for the room;
  • Apply a pre-approval against the card for room costs 48 hours in advance.
  • Charge the cost of the room to the credit card by 10:00pm should the guests not show

When registering at the front desk, payment can be made using Cash, Debit, Visa, MasterCard, Diners Club, or Discover.

All rooms are NON-SMOKING rooms. However, the Cornerstone Motel provides 2 smoking areas and it is expected that guests use these areas and respect other guests by not smoking within 30 ft of any building.  

We understand that guests love their pets, but unfortunately other guests may not. For that reason and to keep our establishment allergy friendly and bark free, we do not allow any animals on the property.

Should any guest, or visitor of a guest, have a pet on the property they will be asked to leave the establishment immediately and no refund provided. If any animal has been inside a guest room there will be an automatic charge for deep cleaning of that room of $250.00  charged to the guests card on file.

Check–in time is 3:00 pm. Should you have a requirement to check-in early, arrangements need to be made 24hrs in advance and there will be a $20/hr charge to check-in early. Please contact us at 1.844.224.3232 to make arrangements.
The registration desk closes at 10:00 pm. Should you require check-in after 10:00 pm, call us before 8:00 pm on the day of arrival and we can set you up with a lock box on your room door in order to access the room key for an added $10 service fee. If a guest arrives after 10:00pm and has not called the office, the guest will need to call us at 1.844.224.3232 and we will send someone back to re-open the registration office to register the guest in and provide the guest with a key for their room. PLEASE NOTE: There is a $30 fee to reopen the office and process the late registration.

Billing Questions

Yes, you can pay the room costs using another credit card, (VISA, MasterCard, Discover) interact, or by cash. All rooms require a security deposit so if paid by cash, it requires a credit card to set this up.

The BEST possible location to nature and the Park.

There is no better location to launch from every day when traveling the CABOT TRAIL and using the walking trails in the CAPE BRETON HIGLANDS NATIONAL PARK as we are located right at the west entrance to the park.

4 minutes to the most sought after views and only 15 minutes from the “Famous” SKYLINE walking trail!

When you stay in Cheticamp or on the Cabot Trail, the best place to stay is the Cornerstone Motel! Located directly beside Cape Breton Highlands National Park, they are close to many hiking trails and the closest lodging to Skyline Trail. Being motorcycle friendly they have extra motorcycle amenities & riding routes.

You can’t stay any closer to the National Park than at the Cornerstone Motel!

Contact Information

We’re here for you if you have questions, so feel free to let us know how we can help you so we can make your stay a memorable one!

Proud Owners: Cathy and Greg Larocque

Mail Address: 16537 Cabot Trail, PO Box 268, Cheticamp, NS, Canada B0E1H0

Email Contact:
reservations@cornerstonemotel.com
info@cornerstonemotel.com
comments@cornerstonemotel.com

FAX: 902.224.2596

Prefer to talk to a human being to reserve a room, no problem, call us at 1.844.224.3232 during office hours!

Office hours:
May 1 to October 15
7:00 am and 10:00 pm (AST)

October 16 to April 31
10:00 am to 8:00 pm (AST)

(Local or international +1.902.224.3232)

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